We used Ace for our wedding day. We rented a limousine and a shuttle and the service and communication was incredible! From arranging the rental to the pickup timing the day of our wedding, it was a breeze. The team was super friendly and willing to help with whatever was needed. I would highly recommend Ace for any of your transportation needs.
I would highly recommend Ace Luxury for your Orlando Transportation needs. Our driver, George, picked us up promptly at the Port Canaveral Cruise terminal and whisked is to the Orlando airport. We plan to use Ace Luxury next time we are in the Orlando area. Well done, George!
Driver was early and waiting for us. Nice clean ride with plenty of space, even with our many large bags and infant. Made our cruise pickup to Disney very easy. Driver was courteous and helpful. Highly recommended.
George met us promptly at our scheduled pick up time. He got us to the airport from Port Canaveral in plenty of time for our flight. This was a concern as we had a very tight schedule. Second time we have used this company. Would recommend for anyone looking to get safely and comfortably delivered to their chosen destination
The experience our group of 11 had with Ace Luxury Transportation was exceptional. The drivers (Victor & Walter) were very personable, courteous, prompt and professional. Vehicles were new, comfortable and clean. Communications with both the company and drivers before and after pickup were timely, clear and concise. I would highly recommend this company to anyone requiring transportation services in Orlando and the surrounding area. Great customer service!
Our traveling party of 9 used Ace Luxury for travel to and from Port Canaveral for our Disney Cruise. Our party included two children, two and five. Ace Luxury was wonderful. They provided car seats, answered all of our questions before the cruise, and were able to fit all of our luggage in the 10 passenger van. I was concerned because everyone packed more than I expected, but when I called, Ace Luxury ensured me it would be fine and didn’t try to up sell me to the larger van which they easily could have done to get the extra money. They also made arriving back from the port so easy. I chose a 9 am pick up time as I had no idea what would be best. We ended up getting off the ship at 7:45, and Ace was already there ready to pick us up. I will be recommending Ace Luxury to all my friends for their future transportation.
We had Vijay and Leonard as our drivers and found them to be early at each destination, communicated well thru text messages allowing us precise pick up points. Both drivers were very professional but also friendly and engaged in conversation about the surrounding Orlando area. I was a little hesitant travelling with a 9 month old and two young children, but found Ace to be accommodating to car seats, and booster seats which alleviated safety concerns. I will not only book this company for my next vacation for transportation mode but will also recommend to family and friends. Thank you Ace and your team.
Jeff picked us up from the Orlando airport and got us to the port safely and on time. Vjay picked us up on time and safely returned us to the Orlando airport. I highly recommend this car service, not only did they have the best price but they also were very friendly and safe drivers. I highly recommend them for your transportation needs.
Just dropped off at the cruise terminal after being picked up at an Orlando hotel. Our driver Pedro was perfectly on time, very helpful and a with great personality. He was very knowledgeable of the area and happy to share that with us. Very impressed with this service and highly recommend Ace. We hope Pedro will be our driver for our return trip.
We had a group of 13 that needed transportation from the Orlando airport to 2 different hotels in Cocoa beach and a return trip from Port Canaveral to the Orlando airport. Everything from booking to the actual transportation was superb with this company and the communication is just unbelievable. We got a confirmation email and text the night before travel confirming our pick up time. Another text the following morning with the name and contact number for the driver. Then another text when the driver was on the way to the location. And then yet another text when the driver was on site and waiting! We never had to worry every step of the way. Not only that, but the driver went above and beyond at the Orlando airport when one person in our group had missing luggage at the Airport. He remained calm and assured us that everything will be ok and personally walked our friend over to the customer service desk to resolve the situation and her luggage was found and delivered to our hotel the following morning in plenty of time for us to get to the ship for our cruise! I would highly recommend this company!!!